Warranty Registration
This policy details how Uniti Power addresses warranty claims for its products in the UK.
Basic technical support will be provided to ALL customers on any Uniti Power UPS unit, no matter of its age or location.
Warranty Periods
A 3-year parts warranty and 2-year warranty on batteries on all UPS units registered via our online warranty registration (*UK Only).
[See adjacent warranty registration form]
A 6-year parts warranty for all Symphony UPS systems monitored by Uniti Power Ltd (This warranty extension ends if the client cancels the monitoring after the 3 year parts warranty) (*UK Only).
Optional 3-year warranty extensions are available on all Symphony UPS systems and extends the standard 3-year warranty to 6 years (only available on new UPS purchases in the UK).
Please note that warranty terms and durations may vary between different territories.
Warranty method – Swap out / Engineer visit.
Warranty & Support Response Times
- All support questions will be acknowledged within 4 working hours
- Warranty swap out will be completed within 5 working days
- Warranty onsite repairs will be arranged with 5 working days and completed within 7 working days
OUR PERFORMANCE FORTER
Affirming our confidence in the Uniti Power UPS technology, we offer an industry-first six-year warranty (*UK Only), when users take advantage of our UPS monitoring services. Following the successful registration of a Uniti Power UPS, users will also benefit from access to extended technical support and UPS monitoring discounts.
Find out more