Prevention is better than a cure
Speak to our teamWhat a survey covers
An hour on site, looking at the things that decide whether a UPS does its job for years or becomes a problem of its own. Most of it is not the UPS at all, it is what surrounds it.
The load
What is actually connected, what it draws rather than what the labels claim, and what is likely to be added over the life of the system.
The supply
Incoming supply, distribution and earthing arrangement, available circuits, and whether a generator or other upstream equipment is in the picture.
Location and access
Where the system will sit, rack depth and free U, floor loading, and how the equipment gets in through doors, lifts and stairs on delivery day.
Environment
Ambient temperature, ventilation and airflow, dust and humidity. Heat is the single biggest factor in how long a battery lasts, so this matters more than people expect.
Monitoring and shutdown
How you want to be told when something changes, what needs to shut down gracefully, and how that fits the network and platforms you already run.
What is already there
Whether existing equipment is worth keeping, worth re-batterying, or has reached the point where replacing it is the cheaper answer.
How it works
No commitment attached to any of it. If the answer turns out to be simpler than a survey, we will say so.
You get in touch
Tell us where the site is and what has prompted the question.
A short call first
Ten minutes to check a survey is the right step and to agree what we need to see.
The visit
Usually about an hour on site, and we work around whoever needs to be there.
Findings in writing
A recommendation you can act on, share internally or take to your partner for a quote.
Is a survey the right step?
Sometimes it saves a great deal of money and rework. Sometimes a five-minute conversation gets you the same answer.
Worth a survey
- A new installation where the load, the supply or the space is not settled yet.
- An estate that has grown past the protection put in for it, and nobody is quite sure by how much.
- Repeated transfers to battery, nuisance trips or runtime that no longer matches the paperwork.
- An ageing fleet of mixed equipment that needs a plan rather than another one-off replacement.
- A move, a refit or a consolidation, where everything changes at once.
- Anywhere an outage carries real cost, and a guess is not good enough.
Probably not needed
- Protecting a single workstation, till or small network cabinet.
- Replacing like for like where the installation has not changed.
- Adding runtime to a system that is otherwise working well.
- A straightforward battery replacement on a known model.
For any of these, ask us directly and we will tell you what fits, usually the same day.
What you get afterwards
Findings written down, in terms you can hand to a colleague or put in front of a budget holder.
- Recommended system
- The range and capacity that suits the load, with headroom for what is coming rather than only what is there today.
- Runtime options
- What internal batteries give you, and what external battery modules add, so the trade-off between cost and minutes is explicit.
- Installation notes
- Anything that needs doing before delivery, from circuits and clearance to access on the day.
- Monitoring plan
- Which cards and software fit the estate, and how alerts and shutdown should be set up.
- Risks worth knowing
- Anything found on site that will shorten equipment life or cause trouble later, whether or not it involves us.
- A quotation
- Priced and supplied by your partner, based on the recommendation rather than a guess at what you need.
Your partner handles the rest
The survey tells you what you need. Quoting, supply, installation and any ongoing maintenance run through the partner covering your territory, with our engineers behind them.
Request a site survey
Tell us where the site is, roughly what needs protecting and what has prompted the question. We will come back to arrange a time.
Outside the territories our partners cover, get in touch anyway and we will point you at the right contact.